Re-registering the Caucus

Dear Colleagues,
I had to re-register the Consumer Advocacy Caucus today in order to straighten out the Statement of Purpose. I had inadvertently dropped out mention of the Executive Board when I stated that the Caucus would recommend to AALL that it petition… Furthermore, by adding the sentence at the end that our members feel quite strongly about that it will work cooperatively with other bodies of AALL, such as the Vendor Liaison and CRIV to advocate for consumers of legal information, we evidently must 1) promise that all these activities will first be passed before the Executive Board for approval and 2) the entire statement of purpose must now again be passed before the Executive Board for approval. I am now on my 4th attempt to send in a corrected version of this damned thing. Here is what I HOPE I will finally get all in one attempt (changes are underlined):

The Consumer Advocacy Caucus will recommend to AALL Executive Board that it petition appropriate governmental bodies for specific remedies of anti-competitive and unfair business practices by sellers of legal information. It will work with other bodies of AALL, such as the Vendor Liaison and CRIV to advocate for consumers of legal information. All activity would be submitted for board approval before being undertaken.

Elizabeth (Betsy) McKenzie
Suffolk University Law Library
Boston MA
(617) 573-8705

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FTC Prenotification Negative Option Rule Update

Our action item was approved by the AALL Board at the meeting in July. Since then, we’ve been working with Emily Feltren, the AALL Director of Government Relations, to put together a guide to submitting a vendor complaint about the Prenotification Negative Option Rule to the FTC which can be found at

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FTC Prenotification Negative Option Rule Recommendation

Written by Jamie Marie Keller

The Consumer Advocacy Caucus proposed it’s first formal action to the AALL Board regarding the FTC Prenotification Negative Option Rule Recommendation. The action item is Tab 13 (starts on page 64) for the AALL Executive Board Meeting July 19th. 

From the action item:

Three years ago, the Federal Trade Commission (FTC) sought public comment on the prenotification negative option rule. 74 Fed. Reg. 22,720 (May 14, 2009). At that time, AALL provided comments to the FTC stating the prenotification negative option rule should be expanded to include: institutional customers, online subscriptions, expiration dates, and ninety-day return period. Comments of the American Association of Law Libraries, to the Federal Trade Commission, Regarding the Prenotification Negative Option Rule Review, Matter No. P064202 (Oct. 8, 2009),


Currently, the use of prenotification negative option plan rule is under review again by the FTC as part of the modified ten-year schedule of regulatory review. 77 Fed. Reg. 22,234, 22,235 (Apr. 13, 2012).

The recommendation is for a web form for electronically filing comments and complaints regarding the prenotification negative option rule from AALL members to the FTC.

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Congratulations to Our Incoming Chair, Betsy McKenzie!

Betsy McKenize has volunteered to become our next Chair. We are thrilled at the prospect of her new role in our work, given her initiative and commitment to our goals. Congratulations, Betsy!

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Proposed AALL Guideline on Dissolving a Caucus Needs Revision To Protect Professional Speech

AALL typically posts the agenda of the next Board Meeting within a week of the Meeting.  Our Caucus therefore has only just learned about proposed Guidelines for Caucus formation, governance, and dissolution. We make several recommendations for changes, including adoption of a Guideline on Board transparency and accountability. The Caucus will submit this comment  to Board members before they meet on March 29th. If they need more time to consider our proposals, we ask that they defer action on the Guidelines until their next Business Meeting.

Comment of Consumer Advocacy Caucus on Proposed Dissolution Guideline For Caucuses
March 26, 2012

The AALL Caucus Formation Executive Board Special Committee (“the Committee”) has prepared a final report on guidelines for the formation and governance of AALL Caucuses. (Tab 22, Spring 2012 Board Meeting, available here) The Committee recommends that the Board adopt its proposed Caucus Guidelines at its Spring Meeting next week.

The highlighted language of one Caucus Guideline invites troubling questions about discriminatory treatment of Caucuses, because it incurs significant risk of a chilling effect on professional speech by Caucus members, without commensurate benefit to the Association. (Professional speech includes not just statements, but also other forms of expressive conduct.) The “Dissolution Guideline” therefore warrants revision:

XI. Dissolution
Voluntary dissolution of a Caucus shall be by petition signed by a simple majority of caucus members registered on the caucus community on AALLNET as of the date of petition signature and submitted to the Executive Board. The Executive Board reserves the right to dissolve a caucus in consultation with the caucus leadership if the Executive Board determines that the actions of the caucus jeopardize the filing status of the Association or subject the Association to potential liability or for continued failure to abide by Association Policies.

This proposal raises at least three related problems for Caucus speech within AALL. First, members of a Caucus – or any other type of AALL entity – may engage in professional speech without knowing, or having any reason to expect, that it will “jeopardize the filing status of the Association or subject the Association to potential liability.” A reasonable protection of professional speech should include at least notice to the Caucus of Board objections and a meaningful opportunity to comply with Board guidance.

Second, the Committee has not explained why Caucuses need a policy that applies to no other type of AALL entity. In fact, given steep constraints on time and resources, Caucuses are less likely than other AALL entities to take actions that the Board finds contrary to AALL’s interests. So singling them out all but announces to Caucuses that their actions require heightened monitoring and supervision. This disparate treatment will have a chilling effect on professional speech of Caucus members.

Third, no AALL entity can take official actions on behalf of AALL: the “Speaking For AALL” Policy limits official representation of AALL to the President and the Executive Director. Therefore, the President and Executive Director may (and should!) disavow Association responsibility for any action by an AALL entity that they find contrary to the Association’s interests.  Recourse by a public disclaimer may be a low, if unwelcome, risk for the Association, but it represents a better alternative than a threat by policy to dissolve the offending Caucus. Threatening to dissolve a Caucus for unwanted speech or conduct creates the appearance of a draconian solution for an imaginary problem. The proposal does not reflect well on an Association that champions freedom of speech.

Under these circumstances, our Caucus reiterates a concern it previously shared with the Committee. AALL should not adopt a policy that, by singling out Caucuses for undefined, prohibited speech, may deter AALL members from “forming caucuses or from pursuing caucus interests even in ways AALL would approve.” Fortunately, our concern has a simple remedy, suggested by the highlighted language of the proposed Guideline on Governance:

Guideline VI. Governance
Each Caucus shall be encouraged but not required to adopt a structure, such as Bylaws, for its own governance. Any governance structure adopted shall not be in conflict with the Bylaws or Policies of the Association. When the Executive Board determines that a Caucus governance structure or bylaw is in conflict with the Bylaws or policies of the Association, the Caucus shall be directed by the Caucus liaison to remedy said conflict in accordance with the recommendation of the Executive board.

We urge the Board to adopt this revised version of the Dissolution Guideline to bring its language into conformity with the Governance provision:

Revised Guideline XI. Dissolution
Voluntary dissolution of a Caucus shall be by petition signed by a simple majority of caucus members registered on the caucus community on AALLNET as of the date of petition signature and submitted to the Executive Board. When the Executive Board determines that actions of a Caucus jeopardize the filing status of the Association or subject the Association to potential liability, the Caucus shall be directed by the Caucus liaison to cease and desist from said actions. If the Caucus fails to follow the liaison’s direction, then the Board may exercise the right to dissolve the Caucus in consultation with the Caucus leadership.

Finally, our Caucus seeks to strengthen protection of professional speech with a newly proposed Guideline. When the Board objects to Caucus formation, governance, and actions, the Board should welcome the opportunity to explain  why to AALL members. Otherwise, the Board’s lack of transparency and accountability creates the appearance that professional speech has not received sufficient deference in the Board’s objections. Our Caucus therefore asks that the Board also adopt a Transparency and Accountability Guideline as Guideline XII, and renumber the Applicability Guideline as Guideline XIII:

Proposed Guideline XII. Transparency and Accountability of Executive Board Actions Regarding Caucuses

1. Denial of Caucus Applications, Petitions or Renewal Registrations. The Executive Board shall provide Caucus applicants or petitioners reasons for denying their applications, petitions, or renewal registrations within 10 business days of the denial. If the Board relies on a written opinion of legal counsel, the Board shall also include the opinion in its statement of reasons. Upon receiving the Board’s statement of reasons, a Caucus still seeking registration renewal shall have 10 business days to resubmit the registration. No prior action by the Board shall disqualify a Caucus applicant or petitioner from submitting subsequent applications, registration renewals, or petitions.

2. Governance. The Executive Board shall provide a Caucus a statement of reasons for recommending a change in its bylaws or governance structure. The statement shall include any written legal opinion that the Board relied on for its recommendation.

3. Dissolution. When the Caucus Liaison directs a Caucus to cease and desist from actions under the [revised] Dissolution Guideline, the Liaison shall provide the Caucus a statement of reasons for the direction. The statement of reasons shall include any written legal opinion that the Executive Board relied on.

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Tell Us What Business Practice You Find Especially Harmful To Law Libraries

We formed the AALL Consumer Advocacy Caucus to better protect all law libraries from anti-consumer practices of information providers. We will recommend that AALL’s Executive Board petition appropriate government entities to remedy business practices that illegally restrict competition or otherwise harm law library consumers. We are just starting to consider ideas for our first recommendation, which we would like to propose for Board action at the July 2012 Business Meeting. To prepare our recommendation, we expect to survey AALL members on the nature and scope of a significant anti-consumer problem.

We need your help at this critical moment to target a problem of longstanding concern. What anti-consumer grievance most concerns you as a law librarian? For example, according to Principle 3.2(a) of AALL’s Guide to Fair Business Practices for Legal Publishers, “[p]ublishers should not bind their customers to a non-disclose clause as a non-negotiable requirement of doing business.”  But many information service providers appear to have routinely violated this principle, severely compromising our ability to make informed purchasing decisions on behalf of our employers. Does this problem deserve our attention for a survey and first recommendation, or does some other problem concern you even more?

Our success depends on our ability to represent your concerns. So please take just a few minutes to let us know what you think by posting your comment here. If you prefer to use email, feel welcome to send your comment to, and I will forward it to the Caucus. We will also honor all requests for confidentiality.

Michael Ginsborg
Caucus Chair
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Library Consumer Complaint form

The Consumer Advocacy Caucus welcomes your complaints about problems with legal publishers. We aim to track as many complaints as we can. Doing so will help us reflect your concern as we collect evidence of unfair and anticompetitive business practices. We expect to use this evidence when we prepare our recommendations to the AALL Executive Board for government intervention.

Please fill out the form below or visit it online.

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Caucus replies to the AALL Caucus Formation Policy Survey

AALL has appointed an Executive Board Special Committee on Caucus Formation Policy. You can read its charge here. The Committee recently asked Caucus Chairs to respond to an AALL Caucus Formation Policy Survey. In the interest of transparency, we post our replies here. We believe that caucuses represent a “unique, grassroots forum for AALL members to participate in their Association.” We underscore the difficulty of crafting caucus policies that do not harm this unique purpose. The work of the Committee thus deserves a broader hearing among all AALL members who value grassroots participation. We have asked the Committee to allow us to comment on any proposed caucus policies with enough time for review by the AALL before its next Business Meeting.

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Open Letter to Vendor Liaison Margie Maes On Caucus Priorities & Plans

From: AALL Consumer Caucus
To:  Margie Maes, AALL Vendor Liaison
Date: February 7, 2011

Re: Caucus Priorities & Plans

Dear Margie,

The AALL Consumer Caucus was delighted to see your goals for 2012.  We applaud your plans and hope to support your efforts.  We were very glad to be asked for input about directions for AALL’s efforts in the coming year, and have been working on a response.  We want to particularly applaud the choice of Carol Nicholson as the new editor for the Price Index.  We would like to recommend that the Price Index committee consider including as broad a spectrum of true supplementation costs as possible for ALL vendors. This information is available from a reliable source, the Legal Information Buyers Guide, from New England Law Press, winner of AALL’s 1998 Joseph Andrews Bibliographical Award, and the 1999 Connie E. Bolden Significant Publications Award.

The Consumer Caucus plans to invite the broader membership of AALL to engage in a conversation about which issues should become a top priority this year.  We hope to use the AALL Daily Digest as a forum.  We hope that if we begin a conversation with one or two fairly wide-spread issues that affect many libraries, we can get a good chat moving.  It is possible that we may also mount a Facebook presence for this effort and work to engage AALL members through this forum as well.  We hope then to actually survey members on which issues they think are most important.  We would like, ideally, to generate a strong consensus around one short-term goal and perhaps one long-term goal for a consumer-oriented issue.  We would certainly share the results of these conversations with you.


Betsy McKenzie
On behalf of AALL Consumer Caucus

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Standing Together For Consumer Advocacy

Several Caucus members have recently expressed the need for us to stand together. Thus Marie Newman said that “no law library today is immune from the pressures of the marketplace, and we need to stand together in advocating for the needs of our institutions and users.” In her law-lib message of November 8th, Bess Reynolds invited everyone to participate: “We want to make our Caucus as responsive as possible to the needs of AALL members. You can help us by joining. Even if you cannot join us, we welcome your suggestions and insights.” Finally, Joe Hodnicki observed that “all market sectors represented by AALL members can and should work together,” even as he added  in his Law Librarian Blog post that he was not representing the Caucus.

Our Caucus belongs to every AALL member. We want to respond to your interests and concerns.  If you support our purpose, how do you think we should pursue it? If you do not support it, or feel ambivalent, what are your concerns? All of us share the same fundamental values as law librarians, even where some of us may disagree on their application to consumer advocacy. Our shared values allow us to explore not only our differences over consumer advocacy, but our overlooked opportunities for consensus.

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